Overview
Explore our Sustainability strategy!
At TOTVS, sustainability is more than a concept: it is an integral part of our strategy for growth and long-term value creation. We have adopted an approach that goes beyond the traditional three ESG pillars, focusing on building a sustainable ecosystem to ensure that our impacts remain a positive force for future generations.
Our actions are guided by strategy, materiality, and data, supported by a robust governance model based on our Corporate Policies, Code of Ethics, and internationally recognized best practices. We foster transparent, ethical, and responsible relationships with all stakeholders who engage with the Company, always focused on creating sustainable, long-term value for TOTVS, our customers, employees, investors, and society.
Our numbers
- R$5.8 billion in Consolidated Net Revenue (17.4% vs. 2024)
- More than one-third of the companies listed on B3 are TOTVS customers, and 62% have been with us for more than 10 years
- R$829 million invested in Research & Development (R&D) in 2025 (16% vs. 2024)
- R$8.3 million invested in Instituto Percorre, contributing to the employability of more than 1,500 young people
- 29,800 people impacted through Universo TOTVS (111% vs. 2024)
- More than 40% of our leadership positions are held by women (6% vs. 2024), and more than 15% by Black professionals
- Approximately 11% reduction in electricity consumption in 2025
- 39% reduction in direct Scope 1 emissions
- 100% of the solid waste generated at Universo TOTVS and RD Summit events was properly managed
TOTVS 2025 Integrated Report
Discover the progress of our sustainability strategy and our full 2025 results. Prepared in accordance with the GRI, SASB, and IIRC frameworks, the report transparently presents our governance, performance, and value creation, demonstrating how sustainability is integrated into our business strategy and growth.
Access the 2025 Integrated Report
Institutional commitments
Business Pact for Integrity and Against Corruption: In 2014, TOTVS joined the Business Pact for Integrity and Against Corruption promoted by Instituto Ethos. The initiative seeks to mobilize, engage, and support companies in managing their businesses in a socially responsible and sustainable manner. The Pact establishes guidelines and procedures aligned with integrity systems and anti-corruption practices.
United Nations Global Compact: TOTVS has been a signatory of the United Nations (UN) Global Compact since 2014. The initiative encourages companies to align their operations and strategies with the ten universally accepted principles covering human rights, labor, the environment, and anti-corruption. With more than 12,000 participating companies and stakeholders across over 145 countries, the UN Global Compact is the world’s largest voluntary corporate sustainability initiative.
TOTVS Public Commitments under the UN Global Compact
Mind in Focus Movement: Since 2024, TOTVS has been part of the Mental Health in Focus Movement, promoted by the UN Global Compact. The initiative advances mental health and well-being (SDG 3) by integrating these topics into corporate strategy, fostering healthier workplaces, expanding continuous care, and reducing the stigma surrounding mental health.
Educa 2030 Movement: Also in 2024, TOTVS joined the Educa 2030 Movement, which promotes quality education (SDG 4) by strengthening partnerships and leveraging technology as a driver of inclusion and educational impact.
Instituto Percorre
Founded in 1998 by TOTVS volunteers, Instituto Percorre is a social organization dedicated to improving youth employability through technical and behavioral training aligned with labor market demands. As part of its social impact agenda, TOTVS supports the initiative through employee volunteer engagement and collaboration with private-sector partners, contributing to the development of both professional and socio-emotional skills while preparing new talent for Brazil’s technology ecosystem.
By expanding access to education, technology, and professional qualification, Instituto Percorre promotes income generation, social mobility, and the strengthening of Brazil’s technology ecosystem, reinforcing TOTVS’ commitment to sustainable development and positive social transformation.
Highlights:
- Presence in five Brazilian states, with 11 operating units
- Approximately 50,000 young people trained over the past 28 years
- More than 1,800 young people graduated in 2025, with an 83.6% employability rate
- 86 volunteer initiatives carried out during the year by TOTVS employees, totaling more than 300 volunteer hours
To learn more about Instituto Percorre, visit institutopercorre.org.br/
TOTVS culture
In 2025, TOTVS evolved its cultural framework by establishing five new core values, further strengthening the alignment between strategy, culture, and business. Developed through a participatory process and active employee listening, these values reflect how the Company creates value through innovation, trusted relationships, customer focus, and individual ownership.
Throughout the year, we also advanced the cultural integration of acquired companies, preserving the strengths of each organization while reinforcing shared principles. By combining human and artificial intelligence, we continue to strengthen a culture that drives engagement, innovation, and sustainable value creation for all our stakeholders.
Integrity that drives our business
Integrity is one of the pillars supporting TOTVS’ strategy and long-term value creation. Listed on B3’s Novo Mercado since 2006, the Company maintains high standards of corporate governance, supported by a Board of Directors composed of 86% independent members, with women representing more than 40% of its members. Sustainability is embedded within our governance structure through the coordinated work of the Board of Directors, Advisory Committees, Executive Board, and internal committees, ensuring the continuous oversight of strategic sustainability topics.
In 2025, we further strengthened our culture of ethics and integrity by providing anti-corruption policy and procedure training to 97% of our employees. We also continued enhancing our risk and opportunity management through the periodic review of our Materiality Matrix, developed in close dialogue with our stakeholders. In the field of responsible innovation, we expanded awareness initiatives related to data privacy and Brazil’s General Data Protection Law (LGPD), while developing guidance materials to support the responsible and strategic use of artificial intelligence across our processes and solutions.
Risk management
TOTVS maintains a continuous and integrated risk management process aligned with its Risk Management, Internal Controls and Compliance Policy, as well as the best practices established by the COSO Enterprise Risk Management (ERM) framework and ISO 31000.
Our approach encompasses the identification, assessment, mitigation, monitoring, and reporting of the key risks that may affect the Company’s strategy, operations, and value creation.
Our Corporate Risk Matrix is reviewed periodically and includes operational, financial, strategic, regulatory, information technology, and sustainability-related risks, including environmental and climate-related matters.
In 2025, the updated Risk Matrix identified energy supply constraints as a relevant risk factor, considering the potential impacts of climate change on energy availability. To strengthen operational resilience against this scenario, the Company maintains a comprehensive Business Continuity Plan (BCP), Crisis Committees, continuous monitoring mechanisms, and response plans designed to ensure business continuity and uninterrupted service delivery, even under adverse conditions.